“Most companies focus on quality of finished products - garments, footwear, and accessories - and when problems are found at that stage, it’s too late to do anything about it. Garments with yarn or fabric defects are usually rejected, which doesn’t help our brands or our customers. Process management and moving quality up the supply chain are absolutely essential in getting great quality right the first time to our customers. With SgT, for the first time, we were able to do more than just inspections. We now have an integrated partner to become a technical interface with us, the vendor, and the execution element.”

“We are generally satisfied with our cooperation. It is an advantage to have you as a direct contact person in Germany. The communication with your teams on site is very smooth. The samples we are sending are always prepared for the inspections and they do strictly follow our comments. They also indicate defects in time, this allows us to contact with our agency directly after we received the report to address problems and still have the time to retain. We really appreciate that all reports are send within 24hrs after the inspection was conducted. We considered to increase the quality level after your last visit, even though there is no actual need we feel it is good to know that you are flexible enough to meet our requirements.”

”An accurate judgment thanks to a good knowledge of the products which helps a lot to make the right decision.”

“At Pearl Izumi we offer an unconditional life-time warranty and want our customers to have a positive experience with our products. We have a unrelenting focus on insuring we are offering high quality products to our customers. SgT and Pearl Izumi (apparel division) have worked together during the past 5 years. We use SgT’s inspection services to augment our own efforts with outstanding results. I have personally worked with some of the people on SgT’s inspection team and I am impressed with their knowledge and professionalism. I think one of SgTs strengths is their ability to attract, develop and retain well trained, hard-working people and have shown that they can apply inspection standards fairly and firmly.”

As a high-end fashion brand, we must offer our customers a product with quality that is perfect and unique. To ensure we have the best products, we work in close collaboration with the SgT Laboratory of experts. SgT meticulously tests all of our materials but also design and develop customized testing equipment and laboratory tests. The SgT approach seamlessly replicates the usage to that of our loyal customers.

The SgT laboratory engineers provide flexible, efficient and tailor-made solutions focused around quality excellence. This approach allows us to safely make strategic decisions every day.

More than just following protocols and issuing a report, the SgT Technicians contribute in the field. The SgT Technicians have detailed knowledge and experience with luxury high-end fashion products and materials.

The SgT Technicians all have a manufacturing background and understand the know-how, practices and tricks (of the industry). When they are looking at a piece of fabric, they know how and where to find the defects. The SgT technicians are able to participate and to suggest technical improvements. Their suggestions are taken seriously by our manufacturers who are telling us that respectable remarks have been shared.

Within the factories, the SgT Technicians offer the possibility to perform tailor-made inspections that match our needs and technical challenges. Issues are stopped upstream, our manufacturers are more attentive and have implemented improvements.

At the end, the quality of our products is perfect and this can be seen with a strong reduction in our after-sales services. We are not in a simple relationship of client/supplier, we are in a real partnership.

SgT Qualspec have provided the Hallenstein Glassons Group with professional auditing services for more than 5 years. This partnership has being fundamental in supporting our commitment to ethical manufacturing. SgT Qualspec have delivered its services in a professional manner and continue to provide quality auditing services, specialist CSR guidance and solutions to manage and deliver on our commitments.

“Technical capability, ethic and integrity are essential (for us). SgT provides not only essential service but also partnership, flexibility and commitment. Vendors face many challenges in supply chain management, during Covid-19, when governments implement travel restrictions, companies suffered from workers turnover, factories lockdown and logistics delay. We couldn’t have dealt with all this uncertainty without a reliable and flexible partner such SgT to overcome the pandemic. Technical Evaluation and inspection are two key elements in our quality management. SgT collaboration allows us to bring the right products to our customers and to analyze our factories quality performance.”